New Hope Technical Support
Welcome to the New Hope technical support portal. This site has many tools that may be utilized by technical support to help you with any isuses you may be experiencing. You can also find resources to help address many common issues and questions that you may have.
If you have been directed here by your support representative then click the button below to begin a remote support session.Remote Support
DNS Changer Malware
Click the button below to learn more about the DNS changer malware and ways to remove it.
DNSChanger Information & Removal
Our email system now requires your mail client to have SMTP Authentication enabled. For instructions to turn on SMTP in an Email Client, please click the appropriate button below.SMTP for Windows SMTP for Mac
Increase Email Sending Limit
New Hope imposes an email sending rate limit as a security measure. In the event you require sending emails out to more than 30 people within a 30 minute period, (I.E. a newsletter, business correspondence, mailing list or some other reason) you can request your sending limit be increase by filling out the form below. The rate increase request will be subject to review and approval. Once approved, your rate limit will be increased and you will be notified when complete.Increase My Limit
Run our speed test application to test your internet speed.Speed Test
Your IP address: 220.127.116.11
Tech Support (Available 24/7): 256.723.8940